Frequently asked questions

Core is free for unlimited exhibitors and keeps each map active for 1 year. Branded and Premium are fixed-price upgrades applied to a specific map from the dashboard.

Your team creates a free map and sets up the structure in the dashboard: buildings, floors, and floor plans. If that map needs branding or analytics, you upgrade the specific map from the dashboard. We then help move the map toward launch. For a more detailed sequence, see How It Works.

No. The Mapboot viewer is web-based and can be embedded into your event website.

Mapboot can measure map visits, searches, listing opens, and routing activity. Organizers can use that information to see what people were trying to find and where the map may need improvement.

Mapboot offers Core, Branded, and Premium tiers. Core covers the main map experience. Branded adds your logo and color treatment. Premium adds deeper reporting for teams that want to learn from usage after the event.

Yes. Mapboot is built to support high-traffic event usage patterns, including peak arrival windows and high-concurrency map access. We also coordinate rollout and launch readiness with your team to reduce risk during peak show times.

Setup time depends on map complexity, number of buildings/floors, and how quickly floor plans and metadata are finalized. Most teams move faster when map structure and exhibitor details are prepared early in the dashboard workflow.

Yes. You can share a public booth metadata submission form with exhibitors. All submissions are review-based and do not go live until your team approves them in the dashboard.

Yes. Mapboot is web-based and designed to be embedded directly into your event site so attendees can access the map instantly.

Mapboot supports launch coordination and post-launch refinements based on your event plan. Your team continues managing approvals and map updates through the dashboard workflow.